Returns & Refunds policy

Thank you for choosing our store. We appreciate your business and want to ensure your complete satisfaction with your purchase. Please review our return policy carefully before making a purchase.

1. Returns: Due to the nature of the products being second-hand, we regret to inform you that we do not accept returns. We thoroughly inspect all items before listing them for sale, and we strive to provide accurate descriptions and images to help you make an informed decision.

2. Exchanges: We do, however, accept exchanges within 7 days of your purchase. If you receive an item that is defective or significantly different from what was described, please message me within the specified timeframe to initiate an exchange process.

3. Eligibility for Exchanges: To be eligible for an exchange, the item must be in the same condition as when it was originally purchased, with all original tags, labels, and packaging intact. Please note that any signs of use, damage, or alterations may void the eligibility for an exchange.

4. Exchange Process: To request an exchange, please reach out to our customer support team via our contact page. Provide them with your order details, including the order number, item name, and a clear explanation of the issue or reason for the exchange. Our team will guide you through the necessary steps to facilitate the exchange.

5. Shipping Costs: Customers are responsible for any shipping costs associated with the exchange process, including the return of the original item and the shipment of the exchanged item. Please ensure that the item is adequately packaged to prevent any damage during transit.

By completing a purchase with our store, you acknowledge and agree to comply with the terms and conditions stated in this return policy.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.

Thank you for your understanding and cooperation.

Sincerely,

ROCCO